Commercial banks are licensed to provide financial services, including accounts for the deposit and withdrawal of money. Commercial banks offer money transfers, mortgages, certificates of deposit, checking accounts, vaults, credit and debit cards. Banks offer their services on-line, a convenience for people with disabilities.
The Americans with Disabilities Act (ADA) prohibits discrimination by banks against people with disabilities and other protected groups. Banks are required to have accessible architecture and to offer accessible services. Banks are also required to offer reasonable accommodations to customers and employees with disabilities.
In banks that are compliant with ADA regulations, a person with disability finda a cordial welcome that extends to a service animal. Assistance is provided, if requested, in completing standard bank forms. You may also find:
· barrier-free buildings with accessible parking, walkways, rooms, desks and counters
· relay telecommunication equipment (TDD/TYY) for people with speech and hearing disabilities
· sign language interpreters for people who are deaf
· teller counters and desks with hearing induction loops for people who use wheelchairs and/or have hearing impairment
· audio-assisted ATMs with speech output capacities for people who are blind or have low vision
· Braille, large print, embossed, and audio bank documents
The U.S. Census Bureau reports that Americans with disabilities, as a group, have an annual aggregate income that exceeds $1 trillion and a discretionary income over $220 billion.. Choose the bank that values you.
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