Zusia® assessment process provides objective information about each applicant’s work history. Selection of Zusia's® certified Service Providers is based upon a sequential 10-step process that:
- obtains objective information about all Service Providers:references, an independent background check, and documentation of legal eligibility for employment
- includes two structured interviews, by phone and in person
- requires each Service Provider to successfully participate in Zusia's® ongoing education program, designed to optimize service and enhance sensitivity to issues of disability.
Zusia's® selection process is designed to provide consistently high standards of service and, if successfully completed, leads to certification as an affiliated Service Provider. Maintenance of certification as a Service Provider is contingent upon successful, reliable participation in Zusia's® ongoing education program.
Our education program focuses on provision of gracious, capable service to people with disabilities. And, you can count on us to promptly and attentively respond if---despite our very best efforts!---you experience a problem in your interaction with a certified Service Provider.