Please describe how Zusia® optimizes the performance of Service Providers.

The certification of a Zusia® Service Provider requires successful completion of Zusia's®  10-step selection process and ongoing, reliable participation in Zusia®  education program.  Zusia's®cetification process obtains and validates information about each Service Provider that is consistent with high standards of performance.Our education program builds upon this documented foundation of skillful experience,focusing on the provision of gracious,effective service to people with disabilities. And, you can count on us to promptly and attentively respond if---despite our very best efforts!---you experience a problem in your interaction with a certified Service Provider.